KPMG Nunwood
Excellence Centre

Publications

For ten years the Excellence Centre has been comprehensively researching best practice in customer experience across the globe through the Customer Experience Excellence (CEE) programme.

Excellence Centre Publications

CEE Analysis

Explore the latest national reports from the Excellence Centre, including UK and US publications, to learn from the best practices of innovative and fast moving brands within the CEE top 100.

View Global CEE Analysis View UK CEE Analysis View US CEE Analysis View Brand Rankings

White papers

Download CX white papers to identify what “best-in-class” looks like within your sector and understand how you can accelerate change within your business.

White papers