KPMG Nunwood

Upcoming courses

Building your customer capabilities

Objective of the session

To provide an overview of the skills, structure and capabilities required to mature your businesses management, design and delivery of customer experience.

Suitable for

Client-side executives responsible for customer experience

Attendees will learn

  • 1 What the optimal structure of an internal customer capability looks like
  • 2 What skills and capabilities your teams should have / develop
  • 3 How you create a sustainable approach to customer-led change

Request further information

01 Jul 2019

1 Jul 10:00AM - 1 Jul 01:00PM


KPMG, Number Twenty, Grosvenor Street, London, W1K 4QJ

  • Price:
  • £300 + VAT

No fee for full CEEC members*

Get free access to training

Why not become a member of our Excellence Centre and get free access to our training academy events, as well as the very latest insights and trends within Customer Experience.

Apply for membership