KPMG Nunwood

Upcoming courses

The Psychology of Experience and Motivation

Objective of the session

This session aims to provide attendees with an understanding of the softer emotional dimensions of customer experience and the brain science behind it.

Suitable for

Executives in CX-related roles within client-side organisations

Attendees will learn

  • 1 Brain science
  • 2 The psychology of experience
  • 3 The psychology of motivation and influence
  • 4 The customer journey
  • 5 The Six Pillars of customer experience
  • 6 The future of customer experience

Request further information

06 Jul 2018

6 Jul 10:00AM - 6 Jul 01:00PM

KPMG

KPMG Number Twenty Mayfair London W1K 4QJ

  • Price:
  • £300* + VAT

No fee for full CEEC members*

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