KPMG Nunwood

Upcoming courses

Interaction management - Bringing the brand experience alive in every customer interaction

Objective of the session

Learn how to take a customer-first approach in every customer interaction

Suitable for

Client-side executives responsible for customer experience

Attendees will learn

  • 1 An understanding of the psychology that sits behind KPMG Nunwood’s Six Pillars.
  • 2 How to map The Six Pillars across every customer interaction.
  • 3 Application of The Six Pillars from both a human-to-human and machine-to-human perspective.

Request further information

14 Mar 2019

10:00AM - 01:00PM

KPMG

KPMG, Number Twenty, Grosvenor Street, London, W1K 4QJ

  • Price:
  • £300 + VAT*

*No fee for full CEEC members

Get free access to training

Why not become a member of our Excellence Centre and get free access to our training academy events, as well as the very latest insights and trends within Customer Experience.

Apply for membership