KPMG Nunwood

Engage with other CX professionals at networking events designed to help members turn global customer experience best practice into more effective business results.

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Previous Events

Making memories: 2016 UK Customer Experience Excellence Analysis
Webinar

Making memories: 2016 UK Customer Experience Excellence Analysis

This year’s UK customer experience leaders are all masters at creating memorable moments for their customers. KPMG Nunwood’s Customer Experience Excellence Centre recently studied the UK market for the 7th successive year, drawing on over 10,000 consumer interviews to evaluate 287 brands. In this … Read more

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B2B Customer Experience: Winning in the Moments that Matter
Webinar

B2B Customer Experience: Winning in the Moments that Matter

Critical moments that define a successful B2B relationship are increasingly less about price and much more about the customer experience. Every relationship will have 100’s of moments – but we are concerned with the vital few that make the difference between success and failure. In this webinar, we … Read more

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Engineering a human touch in a digital future - US CEE Analysis
Webinar

Engineering a human touch in a digital future - US CEE Analysis

We are marching inexorably into a new generation of digitally-enabled customer experiences and there is no turning back. Against this backdrop, the question CX professionals ask most frequently is "if human interaction is what drives emotionally meaningful customer experiences, how do we compete in … Read more

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